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What are the categories of the technical support?

There are many different ways of the support that the companies provide in case of a breakdown of a system or its hardware. Depending on what is needed, one must chalk out the method that he/she wants to go for. Broadly classifying the support techniques into four ways, the below listed ways elaborate them- Personal help- This is the method in which the technician personally comes to the location of the breakdown of the computer and identifies the problem in it. He might even want to take the hardware or specifically the CPU or mother board with him for further processing on it. This comes under the personal computer support method offered by online computer store . Some companies don’t require a fee but some companies need money for further processing of the damaged system. Enquire about this well before hand to avoid any misunderstandings. SMS/Calling- There are some other companies and computer parts online store which offer help over the phone or SMS. This is valid only in